Effective Date: 28 August 2025
MAHDI GROUP LTD ("we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mahdigroupltd.com, make a purchase, or contact us.
1. Who We Are
MAHDI GROUP LTD
4 Capricorn Centre, Cranes Farm Road
Basildon, England, SS14 3JJ
Company Number: 12008243
Email: support@mahdigroupltd.com
Website: mahdigroupltd.com
Microsoft Partner ID (MPN): 7015761
We are a registered Microsoft Partner and authorized reseller of genuine Microsoft software licenses.
2. What Personal Data We Collect
We may collect the following data when you use our services:
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Contact information: Name, email address, billing/shipping address, phone number
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Order information: Products purchased, order history, payment method (last 4 digits only)
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Account data (if you create one): Login credentials, preferences
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Device and usage data: IP address, browser type, operating system, pages visited, referring site
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Communication data: Emails, support inquiries, feedback or reviews
We do not store full payment card information. Payments are securely processed by Stripe and/or PayPal.
3. Why We Collect Your Data
We use your personal data to:
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Process and deliver orders
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Send order confirmations and license keys
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Respond to inquiries or support requests
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Prevent fraud and maintain website security
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Comply with legal obligations (e.g., VAT invoices, accounting)
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Improve our services and user experience
4. Legal Basis for Processing
We process your personal data on one or more of the following bases:
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Contractual necessity – to fulfill your order or service request
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Legal obligation – e.g., accounting and tax purposes
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Legitimate interest – improving services, preventing fraud
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Consent – where required for email marketing (you may opt out anytime)
5. Sharing Your Data
We share your data only with:
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Payment providers (Stripe, PayPal)
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Email and IT service providers (Shopify, Gmail, etc.)
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Logistics and customer support providers (if needed)
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Government authorities (only where legally required)
We do not sell or rent your data to third parties.
6. Cookies & Analytics
Our site uses cookies and similar technologies for:
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Shopping cart functionality
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Website performance tracking
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Visitor behavior analysis (Google Analytics)
You can control cookies via your browser settings. See our Cookie Policy for more details.
7. Data Retention
We retain order-related data for at least 6 years as required by UK tax law.
Other data is stored only as long as necessary for the purpose it was collected.
8. Your Rights (Under UK GDPR)
You have the right to:
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Access your personal data
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Correct inaccurate data
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Request deletion ("right to be forgotten")
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Object to processing
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Restrict data use in certain cases
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Data portability (receive your data in a common format)
To exercise these rights, email us at support@mahdigroupltd.com
9. Data Security
We use secure SSL encryption, two-factor authentication (2FA), and restrict access to personal data to authorized staff only.
10. International Transfers
We may store or process data outside the UK, e.g., with cloud providers. In such cases, we ensure that appropriate safeguards (like standard contractual clauses) are in place.
11. Contact & Complaints
If you have any questions or concerns regarding this Privacy Policy or your data, contact us at:
Email: support@mahdigroupltd.com
Post: MAHDI GROUP LTD, 4 Capricorn Centre, Cranes Farm Road, Basildon, SS14 3JJ, UK
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):
https://ico.org.uk/
