Effective Date: 28 August 2025
At MAHDI GROUP LTD, we are committed to providing a secure and convenient shopping experience. This Payment Policy outlines the payment methods we accept and the terms that apply when purchasing digital software licenses from our website mahdigroupltd.com.
1. Accepted Payment Methods
We currently accept the following secure payment methods:
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Credit and Debit Cards (Visa, MasterCard, American Express, Maestro)
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PayPal
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Google Pay / Apple Pay (where supported)
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Shopify Payments
All transactions are processed in GBP (£). Additional local currencies may be available depending on your region.
2. Payment Security
We use SSL encryption and Shopify’s PCI-compliant infrastructure to ensure your payment information is secure. Your payment details are never stored on our servers.
3. Order Confirmation
Once payment is successfully completed:
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You will receive an order confirmation email.
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Your digital product(s) and license keys will be delivered to the email address provided at checkout, typically within 5–15 minutes.
If you do not receive your order confirmation or product key within 1 hour, please contact us at support@mahdigroupltd.com.
4. Payment Issues
If your payment is declined or fails to process:
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Please verify your payment details and billing address.
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Try using an alternative payment method.
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If the issue persists, contact your payment provider or email our support team.
5. Fraud Prevention
To protect against fraud, we may perform additional verification before processing certain orders. If further information is required, we will contact you directly.
6. Refunds
Please refer to our Refund Policy for full details. Refunds are issued to the original payment method and typically processed within 5 business days.
7. Contact
If you have questions regarding payments or billing, please contact:
MAHDI GROUP LTD
4 Capricorn Centre, Cranes Farm Road
Basildon, SS14 3JJ, United Kingdom
Email: support@mahdigroupltd.com
